Unfortunately, I got sick while being in Nairobi. The hotel staff and especially the hotel nurse were going above and beyond to help me, for example guiding me to see a doctor in the city. The rooms are very clean, and the restaurant bar has a decent variety of food for acceptable prices.
Martin
2024年9月
The suite was well furnished and presented. The staff were amazing, especially the customer experience rep, who managed to trace and deliver my luggage lost by the airline. Breakfast was a good local and international spread. We didn't use the à la carte restaurant (Nairobi is too full of interesting places to experience), but we did use the bar menu a couple of times. The bar serves the best home-made burgers to be found in Nairobi! The hotel has a pool and fitness facility, free to guests. We explored the hotel, as you do, and the facilities look great, although we didn't use them.
Ian
2024年1月
Nice people at the reception, a solid breakfast, a reasonable room. The location is great, near the University of Nairobi - it felt quite safe there. Downstairs at the hotel was a nice and spacious restaurant.
Psfinaki
2024年10月
The food was delicious 😋!Hats off to the chefs!The staff were very friendly and always available to help.When I had a problem with the wifi in the room,they sent an IT technician immediately to resolve the issue 😀 .There was always hot water in the bathrooms.It was a good starting point to discover Nairobi.The location is great!
Karen
2024年8月
The food and security
Ruhama
2024年8月
Breakfast was excellent. Very good array of fresh food. Staff were very professional and customer friendly. Front desk staff have a good flair for hispitality. Restaurant and Lobby Bar staff outstanding. Special mention to room cleaning staff Ms Ruth. Irreproachable work commitment. Very good snack menu👍
Philippe
2024年2月
My room was great with fantastic view, we really enjoyed our stay, great selection for breakfast and lunch, The gym and pool are a great addition to our stay, we look forward to returning, staff were very professional
Thestroud
2025年2月
The location was fantastic but the facilities ( the gym, pool, massage room and facilities) are dated and needs updating and better maintenance.
Yewande
2025年3月
Amazing necessary facilities are provided in the room. Each room has its suite with an amazing view of the city. Professional, helpful, and friendly staff. Located right in the center of Nairobi, therefore easy access to important features of the city.
Busola
2024年11月
Staff were very welcoming and service-minded, and were also very obliging in moving to another room. Enjoyed the use of the swimming pool, as well as the fitness centre, where staff and users were really friendly. Special thanks to the in-situ coach Patrick for a good workout.
Sean
2023年9月